Guest Feedback

Guest feedback

Please answer these simple questions, to assist us in both enhancing the guest experience and for staff training.

* Indicates required field

Guest Name & date of stay....... e.g. Smith, October 2010 : *

If you booked through this website, was it easy to navigate and find the info you needed? And then to book? *

Were you met by staff at the property on your arrival? *

Your arrival instructions - was it clear, concise and easy to follow? *

Which member of staff met you at the property for check in? *

How was your check in? Please elaborate on staff interaction, etc in the comment box *

How would you rate the cleanliness of the property: *

How would you rate the comfort level of the property? *

Property facilities - was anything missing, was there anything you expected but didn't find? *

As a host - was there anything else I could have provided, explained more clearly, done for you? *

Would you stay at this property again? Or another of Ruby's Holiday Residences? If not, then why? *

Would you recommend this property to other people? *

Are you happy to be added to our mailing list for newsletters, special offers, etc? *

Please provide any additional comments on any aspect of your stay and the accommodation, from booking it, to leaving it: *

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